Ive tried removing it from the app then resetting it via the pin hole at the back twice and still no luck, Sounds like the issue here Does the HomeBase 2 connect wirelessly or does it need an Ethernet cable? From the settings panel, you can click on Doorbell Diagnosis to start the process. Check whether the router your camera connected can work normally. ), EUFY Doorbell light and HomeBase red light errors, Go to the settings panel on your mobile app or HomeBase, Click on the gear icon in the corner of the widget for the doorbell, Scroll all the way down until you find the device diagnosis option on your screen. Please do not disrupt the process and then move forward to the setup steps as shown in the app. However, there might be alternative reasons depending on the eufy camera model. We suggest using a class 10 microSD card of good quality; the maximum microSD card supported by our eufySecurity video devices is 128 GB. Placing the router closer to the doorbell will help improve the Wi-Fi signals and ensure the camera keeps functioning. These indicators are quite handy because the user is guided on the troubleshooting process and can better address the connectivity issues. By default, Eufy firmware updates are scheduled late at night or evening, and it usually takes around 5 minutes for the process to be completed. Yes, many homebases may be linked to the same network and controlled by the same eufysecurity app. Frequently, if a eufy camera is flashing blue light, it means the camera is ready for setup, while a flashing red light means the camera is disconnected from the Internet. Nonetheless, the Eufy Indoor Cam 2K and the Eufy Video Doorbell 2K Pro seem to offer similar capabilities. Once removed from HomeKit, configure it with Eufy app. If at least I could put a faster larger USB memory, perhaps I would not have that problem, because the format is monthly but does not accept USB in the port. Couldn't see on Amazon and ebay? Thank you for your help, but I already have doubts about this device is the second one I have because the first one stopped working when the 16GB was used and the same thing happened to it, I can not access the videos saved in the app whenever this happens It doesnt give me access to videos. SecurityCamCenter is a participant in the Amazon Services LLC Associates Program. To corectly add your Eufy Camera to Apple HomeKit so you do not get No Response error, you need to connect your camera to Eufy Security app first and then update its firmware. If you just bought your eufy camera, this is probably one of the first light settings youll see. When you launch Eufy Security app for the first time, you will be prompted to signup. That's actually the first iteration. Make sure your phone is connected to same router as the HomeBase. Adding Eufy Cameras to HomeKit can be tricky and can get non-responsive if not added correctly. Copyright 2006-2023 OzBargain ABN: 26 144 073 772, [Resolved] eufy HomeBase 2 Wont Connect - Keeps Flashing Blue, http://community.anker.com/t/unable-to-add-homebase-2-help/7. Open up some random pages on your phone (while connected to the local WiFi) and if they load up. If the camera is flashing both colors, this indicates its firmware is upgrading. [Check the color settings too]. Weak Wi-Fi signals keep the doorbell cutting out from the HomeBase and network. It has homebase 1 too. Open the Eufy app and connect it to the network. Anyway, after deleting the plugin it's gone back to blue light again. I have having the exact same issue. It will take a minute or two at most, and once the process is done, the system will let you know if theres any error in your doorbell connection. Your email address will not be published. Baahahaha. How about using a different Ethernet cable? However, if youre still struggling with connection or power issues, youll most likely have to enlist some expert help. The consent submitted will only be used for data processing originating from this website. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Hi. Remove the micro SD card, try to reconnect power cord. Is the solution to replace the unit? If required, press and hold the RoboVac button for 10 seconds to reset the Wi-Fi connection. Ready, cleaned, and fully charged. If you have the same problem, there is a trick to resolve this. We have to hand it to the team at EUFY for this one. Check your cameras battery and Wi-Fi settings to confirm they are functioning properly, or restart your camera to resolve the issue. Additionally, it has a USB connector that supports USB storage. Apparently, whenever motion is detected by the cameras sensors, the LED will illuminate to let you know something has been recorded. Your security is compromised if the camera is disconnected and its not able to record the activity. In most circumstances, the camera may be positioned within 30 feet of the HomeBase (for a stronger signal). Applicable for those products I have a very stable network, router, and systems. I was able to resolve this by going to the settings on my phone, then the eufy app and then selected "allow to connect to local network" My system had been working just fine before but somehow this rest itself. Once you finish this process, both your EUFY Doorbell light and HomeBase red light errors should go away. Under typical conditions, the rechargeable WiFi security camera may operate for two to six months. You can try as following: 1. Your Eufy camera is offline if the battery has died, it has lost connection to the HomeBase and Wi-Fi, or the Eufy app requires an update. Normally after a while the red flashing light turns blue and its all working again . Here are some reasons your Eufy Camera is not working with Apples HomeKit: Not all Eufy cameras are compatible with HomeKit. If you see a label works with HomeKit, then only it can be connected to HomeKit. Last week my homebase 2 and all 4 cameras connected to it disappeared from eufy app. Once that's done, update your HomeBase to the latest version by downloading it from the settings tab. If one of these models is flashing red, it means that the camera is working fine but it indicates that the cameras anti-theft alarm has been triggered. Sometimes, you may need to reconnect your Eufy camera to the network using the phone app. If the camera is blinking red light slowly, it indicates that it is disconnected or failed to connect to the Internet. SMART phone, laptop, etc.). In this guide, we explained the colored LED indicators on the camera and what they mean. Blue flashing light in Eufy cameras indicates that the camera is ready to set up or has successfully connected to the internet (your local network) but still has not completed the setup possess. If the problem persists, contact Eufy support and send them pictures of to show the wiring diagram. Now that you have successfully connected HomeBase to Eufy Security app, it is time to connect your camera. A place to share configurations, best practices, tips, and complaints on the new Anker/Eufy EufyCam. Once, the challenge of the internet connectivity is cleared, everything works as it should again, without further ado. I have deleted the app and reinstalled it (on two different phones). 4GHz Wi-Fi, 16GB eMMC local Storage, Built-in Siren, and compatibility for up to 16 Eufy Cam 2C cameras with a wireless range of up to 90 meters line of sight are some of the included features. Select your 2.4GHz WiFi network > Enter the networks password, then touch Next > HomeBase will connect automatically to the, Does The Eufy Robovac Work On Dark Floors. Not every Eufy camera can record constantly. As for red, it indicates that the camera has disconnected itself from the internet. It does not respond to any short/long/multiple press of the sync button and is just stuck blinking red/blue. We and our partners store and/or access information on a device, such as cookies and process personal data, such as unique identifiers and standard information sent by a device for personalised ads and content, ad and content measurement, and audience insights, as well as to develop and improve products. Is it stopped now, red light? The HomeBase does not have an internet connection. Thankfully, unlike a flashing red eufy camera, a flashing red and blue eufy camera means the same for every model. Everything seems to be working fine. No, the eufy Outdoor Cam lacks a backup battery. For more information, please see our During this time, the camera will not operate/function, and you need to wait until the update process has been completed. At first, I thought it might be something wrong with the hardware, but after doing some research online, I discovered that this red light is actually normal behavior for the Eufy cameras. Finally, connect your doorbell to the HomeBase again and configure everything to your liking. One beep - If the Eufy indicator light is flashing red with one beep, then the robot vacuum is hanging over a ledge or is trapped. Within a few minutes, your entire HomeBase will reset to how it came out of the box. If HomeBase 2 goes down, this is most likely due to your HomeBase losing Internet connectivity. Your problem should be solved now. All EUFY doorbells need a 16-24V AC, 30VA of power connection. Now, if you try to add the camera directly to HomeKit, you might get error such as Couldnt add Accessory. SPS Your email address will not be published. Since it wouldnt work with wi-fi I plugged it back into Ethernet however now it just keeps flashing blue (tried resetting twice). After completing the sign up process, login to your Eufy account. As a result, the eufy camera that youve trusted to monitor and record your surroundings is no longer functioning properly, leaving you frustrated and pondering what those lights mean. @Carli did you try resetting the HomeBase 2 on the back of the unit?! Open the Eufy app and connect it to the network. Hard reset on homebase also changed nothing, and fully charging the camera also did not do anything. Also use different ports on the router and the continuous green light works behind homebase 2. following the steps you sent me in the message. Well also help you find the perfect solution as well. If local storage on eufySecurity devices cannot be formatted, please try the following solutions: In the Device Settings, restart the device, and then retry the formatting procedure. Most of the time, a flashing red light on a Eufy camera indicates that the camera has disconnected from the internet. Additionally, the RoboVacs WiFi connection may be unreliable, thus the remaining battery indicator may be erroneous. You can fix it by connecting to your home Wi-Fi connection. The erroneous blinking lights can show up quite often in Eufy cameras and require immediate attention because the operation of the camera may be at risk. While Eufy cameras dont necessarily need the internet connection to function as a camera, the camera will not record any footage until the connection is established. If your robot vacuums remote control is non-functional, it may need fresh batteries. These objects record based on motion detection and do not record continuously, but only when a person (or some animals) walks or runs by. No part of this site may be reproduced without our written permission. A lot of the time this will reset everything and clear any errors or problems that happen. I Check what the problem was and the memory was completely full after 26 days. the previous one stopped recording and notified the same notification. You may log in using your eufySecurity username and password. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'scantechy_com-leader-3','ezslot_13',112,'0','0'])};__ez_fad_position('div-gpt-ad-scantechy_com-leader-3-0');You can check in the Eufy app whether the camera is running on the latest firmware. Homebase 2 has the red light come on while we are away and cannot view the live feed until I go home reset it and wait for the blue light to come back on. Typically, a flashing blue light on a eufy camera indicates that the camera is ready for setup, whereas a flashing red light indicates that the camera is disconnected from the Internet. When the Wi-Fi connection has been reset, you will hear a beep and the Wi-Fi status indicator will progressively glow blue. It takes around six hours to completely charge, so do not schedule more than one or two cleaning sessions each day. Any eufy camera that is flashing red and blue is indicating that the cameras firmware is upgrading. It's been working ok for the past 2 months connected to my google mesh router. Finally, connect your doorbell to the HomeBase again and configure everything to your liking. We and our partners use cookies to Store and/or access information on a device. I have reset it , scanned the QR code and manually entered the eight digit code . Rest assured that we will help you resolve the issue as soon as possible. This post may contain affiliate link(s). If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Low battery, returning to the charging base. And then out of nowhere, a red light pops on their device out of nowhere. Luckily, there is a simple easy fix that should resolve the issue of Eufy Camera not responding in Apple HomeKit. Now Im waiting for the next step An affiliate link means we may earn advertising or referral fees if you make a purchase through our links, Eufy Camera Night Vision Is Not Working (Quick Fix), Delayed or Slow Live View in Hikvision Devices (Quick Fix), How to Setup Uniview Ultra Motion Detection Feature, How to Update Uniview Cameras Firmware (2023 Instructions), How to Detect and Block Voice Audio Recording Devices (2023 Methods), How to Add a Uniview Camera to a Hikvision recorder, Download the Eufy Security Camera Application on your smartphone (or tablet), Create an account with a login ID and password, Click add base station to connect your Eufy app with the base station (camera), Sync the Eufy camera to the app device using the sync option. Another point if night vision. please any suggestions is greatly appreciated, Scan this QR code to download the app now. Replace the filter/brush to see whether the suction is strengthened. If the Eufy camera is flashing red, you should check if theres a problem with the internet connection. In addition to its tech-on-the-go brand, the company today announced the introduction of Eufy (pronounced you-fee), a new brand for a range of high-tech household items. I can only access the videos of the doorbell that is also from EUFY. Yes. (Post will be removed) That means if the voltage in your power outlet is lower or higher than this level, then you have an electric incompatibility on hand. Powered by Discourse, best viewed with JavaScript enabled, Homebase 2 stop working the red LED stays flashing. Download/Install the EZVIZ mobile app and create an account 4. To check if your Eufy camera is comaptible, check its box. The eufySecurity App enables you to keep an eye on things and remain connected to your eufy devices from any location with an internet connection. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. To locate the issue, may I know if there is a green light on the back of the HomeBase, near the Ethernet cable plug and it blinks from time to time with the Ethernet cable plugged in? Now open Home app on your iOS device, and this camera will work just like any othe HomeKit camera. For the Home Base 2, when such happens, the status light changes from blue to red, indicating a lack of internet connectivity between it and the home router. I will be waiting for your answer to this problem. Thanks! This is how you can initialize (set up) a Eufy camera: During this procedure, the light will be flashing blue. Therefore, formatting a PC as ex-Fat or NFS is ineffective. All you need is to hop into the settings panel of your doorbell, either through the HomeBase or the accompanying mobile app. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Also use different ports on the router and the continuous green light works behind homebase 2, following the steps you sent me in the message. 3. To display the percentage in real time, the vacuum would need to constantly communicate data, which would require some energy. The first you should check for is if your doorbell is working or not. Any ideas to solve this or I have to ask again for a replacement for all these defective devices. Read moreabout us. Is ineffective signal ) sensors, the vacuum would need to constantly communicate,! Best viewed with JavaScript enabled, HomeBase 2 stop working the red LED stays flashing the QR to. Ac, 30VA of power connection full after 26 days please do not schedule more than one two. 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