FOSTER CITY, Calif., Feb. 23, 2022 /PRNewswire/ -- GetMyBoat, the world's largest boat rental and water experience marketplace, announced today that Yanmar has acquired a . I had the absolute best day ever with all my friends on this boat for my boyfriends birthday. Had the best day on the water. GetMyBoat is quiet safe to use but use with caution. It would be better if the calendar updated when a charter is booked and be able to manage calendar view via mobile. The good news is another captain on the dock saw what was happening and came to our rescue. Charlotte March 2023 - Carefree Boat Club. *** was extremely rude and unprofessional. Insider spoke with 3 boat owners who earn money by renting out or chartering their vessels. When I arrived at the dock with my friends, the people we were supposed to meet with for the boat reservation was nowhere in sight. With both GetMyBoat and Airbnb, you rent out either your boat or space for guests to stay and earn money online. This may not be the apps fault entirely . The website cannot receive emails on its own email domain. You should ask if the board owner is a legal charter company. Very room and so much space to move around while we were anchored and sailing. They are a great business allied for you as an owner if you commit to but also a one of a kind water activities booking agent for customers. However, be sure you cover your boat with commercial liability insurance. From paddleboards to yachts, book the perfect boating experience anywhere in the world with GetMyBoat. It's fully free to listing your boat for hire, and GetMyBoat brings the renters to you. I'll go elsewhere and recommend anyone I talk to to do the same. They were easy to find, easy to rent, and my communication with the owner was really pleasant. They are completely unable and not willing to help you when you need them. To them refunding my money more than justifies their gross ineptitude and lack of human decency and sympathy. To maximize your bookings on GetMyBoat, you should respond to inquiries within 24 hours to maintain your response rate and ranking. The HTTPS connection assures that all the traffic between you and the website is encrypted. Find out more about our cookies policy here. I told them that I am just renting the boat with the captain and the crew and already paid in full, so there is no need for such strict identity policies. I am very upset with this situation and could not contact anyone. Easy, done. particularly supporting the safe . The fine way to study this metropolis is from the Super transparent about prices and no extra or hidden fees/deposits. We originally booked a boat for Sunday from 11am-4pm. Easy to book right from the palm of your hand. Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. We had to rent a jet ski to tow the boat back, where the owner gave us some jumper cables and we jumped the boat and once again we were stranded. We went to a party cove, floated on a magic carpet, and enjoyed a private tour of Lake Austin. 2 teenage boys, one of which has spined a bifida, is confined to a wheelchair was completely heartbroken. The calibre of boats are very bad. He was so sweet to the grandkids! BEWARE about refunds and boat owner defaults. As travel markets reopen, the funds will be used to expand the team and accelerate . NO SCREENING FOR SAFETY ISSUES - I rented a boat in AZ from Allen. I would have liked to get a full refund back because they did not provide any sort of service and were very rude even when I was calling them trying to come up with a solution. The content on dollarbreak.com is for informational and educational purposes only and cannot replace any professional financial advice. GetMyBoats mission is to change the way the world goes boating, snorkeling, kayaking, and more. I booked two experiences back to back in Mexico (cabo and Puerto Vallarta). Or maybe he has something against children with disabilities. They are not upfront about the refunds when you book through GetMyBoat . Admittedly, the GetMyBoat platform is seeing its share of fraud during its volcanic 3,900 percent booking increase. Book online. He completely ruined our weekend plans in Miami. At 1:09 the boat owner cancelled without any explanation! Is bs. Canceled 10 minutes before scheduled pick up time, Horrible experience You can post your listing and earn money from the renters with both of these apps. We added this additional information only so that you know about this. Some say business grew in the pandemic as people eager to head out saw boats as a safe . This company lacks transparency and makes money by tricking customers. Whats good, you can rent out any type of boat you may have and set your own prices hourly or daily. The Avis app is the best-in-class car rental experience on your Android phone In 2019, it is projecting to send 65,000 people out on the water, a . Yes, as a boat owner, you can make an almost unlimited amount of money for your rentals depending on your set price. Will not use them again. Instincts told me not to trust him. The approximated value of taxijarocin.com.pl is 161,400 USD. We are in the customer service business, so there will always be challenges but I have received 5 stars with all my bookings via Getmyboat. Your real card info stays hidden. New comments cannot be posted and votes cannot be cast. And yet you still have no access to GetMyBoat to even cancel the trip or delete your profile. Zero stress. Its all very frustrating and none of these owners act very professional or courteous in dealing with people . We all had to UBER back to the point of origin from Point Loma. linktr.ee/getmyboat Posts Reels Videos Tagged Beat local competitors. Experience the water. I called them and they said they had left and canceled our reservation because they were waiting and we were not there. Thanks Captain Doug!! 60,930 th I can highly recommend them! It took a few days to get a response and a few more days to get a resolution. It is the marketplace for boat rentals, yacht charters, and on-the-water experiences. I had a reservation on 4/17/21 our boat owner Jimmy cancelled the night before. I booked a 3 hour cruise on Saturday May 8 (for June 15) then cancelled it the same day. But you chose to keep my $44 even when I cancel within policy? The crew on board are professional, knowledgable and personable, and the itinerary makes for a perfect day. If the rank is 0 it means the website has no traffic according to Alexa data. We use cookies to improve your browsing experience. NEVER book a boat with Joe Corbisiero in San Diego,,, his boats are JUNK! Get My Boat Business Profile Get My Boat Vacation Rentals Multi Location Business Find locations Contact Information #1129 700 El Camino Real Suite 120 Menlo Park, CA 94025 Visit Website Customer. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. No thanks. This is by no means Matt or Aaron's fault, however, I think they were not being honest with us the whole time. The "owner" gave us a broken boat and blamed seaweed. Otherwise awesome program. The captains of the boats are knowledgeable, friendly and accommodating. We had booked this months in advance! Featured Experiences Captained Bowrider in Miami Beach There were many things wrong with the booking. https://www.youtube.com/watch?v=Fa4Rxy7zlaY, GetMyBoat | #1 App for Boat Rentals & Water Experiences (https://www.youtube.com/watch?v=Fa4Rxy7zlaY), First, add a description, photos, boat specs, and prices to your profile, Then, wait for interested renters to contact you, Next, make an offer of availability, pricing, and trip details, Earn up to $600 per month renting a garage. Sailo offers over 30,000 motorboats, sailboats, catamarans and yachts in over 40 countries and 500 cities, from charters and private owners. For the customer and myself we all love it. Since he was autistic and very nervous. He found us a boat and crew. For both of us, if you use my discount code "KIMWA1," we both get $100 off our next boat rental at Sailo! He was double booked. The pictures on the description website were NOT pictures of the boat. Check the safety report below. Ive been calling every day and emailed them four times with no response. I love GMB and its service. When I called getmyboat.com, all they said was sorry we will get you a refund. I will write a review once we get the credit sorted out. To cancel a booking, head to your inbox and click Confirmed Bookings. You can click on the booking and click cancel the reservation. Earlier, when we boarded, the motor had a hard time starting. I couldnt of asked for a better day. On GetMyBoat, you rent out your boat, yacht, or kayak by the hour, while on Neighbor, you rent out storage space. Check if Getmyboat.com is located in risky countries. The boat owner canceled on me the day before, stating that the police were after him for illegally renting his boat and he didnt want that smoke. I found another boat to rent for the next day but it was twice the price of the original booking. We bring millions of customers to great boat owners and facilitate the booking process step-by-step, with secure online payments. Once you are verified, you can create your listing and wait for potential travelers to contact you. Limited locations and blackout days for boating. However, communication is key and your experience does not align with our expectations of boat owners. Dont bother reading all the positive reviews. Whats good, you can rent out any type of boat you may have and set your own prices hourly or daily. 3 days before he stopped communicating. A shopping website created less than 4 months ago is too new and potentially suspicious. I am a charterer and a boat captain. Jims skills and patience helped us track down those elusive nibbles! I feel that this was not fair that we rented a boat and our time and vacation was completely ruined and refunded 50%. I highly recommend owners use GMB to connect them with great customers who just want to have a fun day on the water. 652 customer reviews of GetMyBoat. Don. GetMyBoat have very good customer service! Need to find a different location? But still it is an important factor that you should know. When checking out, there is nothing that says the service fees are nonrefundable. They are honest good company to book with. 23 hours before the launch date I received a cancelation saying that the original boat had to be serviced. BBB Business Profiles are subject to change at any time. Customer service on both ends is spectacular. GetMyBoat takes care of all the details and makes it a simple transaction. Don didn't respond because he and his boat don't exist, It was all created by Getmyboat.com for reasons I don't know. The boat trip around Saguaro Lake was the highlight of the trip. Report was last updated 7 months ago | Update Now. He said the fuel cap was left off. On the day of the ride, the captain called me less than 30 mins to our scheduled departure to inform me that his boat has suddenly developed a mechanical issue and that he had to cancel. He needs to be removed from the site for safety reasons ASAP. Scan this QR code to download the app now. We recognize that things happen that could result in a reservation not being completed. Also there was a broken sound warning system and the floating mat fell off as it was not attached properly. Rented a boat which looked good in pictures but was terrible in condition. You may also want to bake in the cost and services of a professional captain you or someone you hire with each rental. They were communicative, prompt and so friendly! At this point, I'm starting to get a bad feeling. They take care of both the boat owner and the customer. Here are 8 tips for writing great reviews. I declined. From powerboat rentals, sailboat charters, fishing charters, jet-ski rentals, houseboat rentals and more with GetMyBoat. Once you create an account, you will have to provide a copy of your ID. If this is indeed the case, his equipment should not be on the water. When out on the water, the trim would not keep the propeller in the water. GetMyBoat allows you to be in charge of setting the price and managing your own rental schedule for your listing. Both times you pay the boat owners upfront and now it is going to take 10 days to get a refund. A REFUND WILL NOT HAPPEN. Eleganceboat Filipe. GetMyBoat is an app that allows users to find and book boat rentals, charters, tours, lessons, and adventures in any worldwide waterway. Need to file a complaint? Called my credit card company to dispute ALL charges from them. To get started with GetMyBoat, you need to first create an account by filling out your name and email address. They cancelled (that is BRANDON MALDONADO) cancelled our trip less than an hour before we were to leave - ON FATHERS DAY! REPEAT YOU WILL NOT GET REFUNDED. I understand it's in your terms that the service fee isn't refundable, but that doesn't make it right. Terrible customer service and biased reviews by blocking me from writing a negative review of the boat owner. Experience the water. Easy to use, simple to book. We were then able to splash into the water and enjoy the cool refreshing water. This is the best app out their hands down when you were looking to rent or charter a boat very easy to use very convenient!! No successful online business operates like this. Ive left several messages. We were lucky enough to "float" ourselves into the marina, but our safety was at risk and our day was wasted. Our experience was outstanding!!! Disclosure. How much you make is related to your prices and how often you rent out your boat. Joe sent us out on a boat he knew was not seaworthy.". I later learnt there was a political rally for Trump going on simultaneously and it appears from the look of things he may have gotten a higher last minute offer than what I paid. Boat Tours & Water Sports, Outdoor Activities, Tours, More 13717 Fiji Way, Marina del Rey, CA 90292-6909 Open today: 10:00 AM - 6:00 PM Save " " DigiRich Franklin, Tennessee 6 21 If you're thinking about renting a boat- RUN AWAY. Verification can help ensure real people write reviews about real companies. However we were given 50% back of our total rental. We will continue to use GetMyBoat for all of our charters. I was in communication with him the morning of the ride and all was supposedly good. We were a little late but the captain did not leave us, boat crew was so nice and friendly, boat is clean and beautiful. Ryan was great! We found out many of the operators in Hawaii often book through Get My Boat but also accept bookings for higher prices on their own and that is exactly what Captain Carl did. Visit www.MiamiWatersports.com. Create a profile and list your boat in just a few minutes. Thy charge the customer as well as the boat owner such a large fee that it isn't even worth it. Boat-owners are helping pay for the cost of boat ownership and GetMyBoat! They were very accommodating and friendly and my 3 year old had an amazing first time boating experience. At 1:09 the boat owner cancelled without any explanation! We use dedicated people and clever technology to safeguard our platform. Only to see we received an email at 11 PM the night before our 10:30 AM check in saying boat engine fail :-(. Without GMB I would just have to take out my new pontoon and enjoy Lake Tahoe without putting money in my pocket. There was absolutely no safety training and only one life jacket on the boat and we were two. Please do not use GetMyBoat! Very dissatisfied with this company on how they handle customer service. His boat and galley are very clean ! "Whether youre looking for a relaxing afternoon or planning a fun-filled celebration with friends, getting on the water is the perfect way to get away from the everyday. I was in a situation that arose with one of their members who I rented a boat from in August. So then I then left a message on the number provided. As such, if your search for boat rental in Miami hinges on water sports, Miami Watersports may be just right for you. We specifically asked before booking for no pork due to religious reasons and they brought hot dogs and ham snacks. GetMyBoat just let's me browse all availabilities at a location but doesn't allow me to search for something specific. We got stranded in a wavy area with a broken boat! Think he got a last minute better offer as I think I saw it out on the lake. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Had a little trouble with my credit card payment but customer service helped me out quickly. We were told the boat had a bathroom and cabin and captain said bathroom did not work. Marcel Perdomo. They are responsive, and have been easy to work with. The day of our trip my family got up. We bring millions of customers to great boat owners and facilitate the booking process step-by-step, with secure online payments. This was very unprofessional. this app is a complete joke of a company and would not help us at all in this case. Website was easy to use and the entire process was very smooth. Either way we are very upset with our experience. Stay away from Michael. Had the best time with Captain Doug. All users have been respectful of my boat. I would not buy goods from an online shop that has no HTTPS connection. 100% of employees would recommend working at GetMyBoat to a friend and 97% have a positive outlook for the business. Get my boat is easy to use and connects charterers with boats in a simple interface. GetMyBoat has a 4.9-star rating on Apple App Store, a 4.9-star rating on Google Play Store, and a 1-star rating on BBB. With GetMyBoat, boat owners can rent out their boats and earn additional income. The problem is that, in reality, things don't work out quite that smoothly. When there was an issue, he said well *** never had this problem beforeThe speaker system did NOT WORK The boat was DISGUSTING. There were stains on the floor and an infestation of BUGS The address was never disclosed. You probably have a ship or yacht you wish to hire out to make extra revenue, GetMyBoat is value it. Yes, GetMyBoat is legit! I was almost inconsolable, calmed by my friends, who rallied around to cheer me up. They were fast in responding and trying to fix the situation, I love GetMyBoat and its the boat version of Turo which is cool. Very disappointing experience But where was the captain and crew? Kyle had said he preferred 3 hours minimum on his site but our child had never been on a boat before so we asked him if he could make an exception. Find boat The captain and co-captain were absolutely amazing. Boaters Are Covering The Cost Of Ownership With This 'AirBnB For Boats' | Lake Expo Advertorials | lakeexpo.com Skip to. I am a captain and own 2 boats. DollarBreak is reader-supported, when you sign up through links on this post, we may receive compensation. I told him that all the invitations have been sent out and we are ago for the time that I rented it for 3 months prior. Overcrowded club and a false-promising waitlist. I am a boat owner and this is by far the best company of all.They are the more reliable and professional service of its kind.Their customer service is unmatched and they always take care of both the customers and the boat ownersI have had other bad experiences with their competitors and I can tell this is not an easy business, so for them to do it so good is really a plus, As an owner you feel and you know you are co working with a solid company which not only cares about putting more customers on the water and converting rentals, but also be there throughout the way and even after the service is done. And with GetMyBoat, booking a boat experience is easier than ever. Thank you Captain Kim for such a great experience this past weekend! https://drive.google.com/drive/folders/1Yih00HoreHIBSF7_XhZIsqnYmTjarRSU?usp=sharing. At this point captain Matt was talking to the dock workers about keeping the boat at the dock overnight and towing it to service the next day. So this is now a 2nd boat with a 2nd captain. Our weekend was ruined because the boat owner did not show up with the boat. The next morning, I get a call 2 prior 2 hours prior to the charter saying that I could not have the boat. I'm sorry but $900 is not going to cut it! In the midst of Covid-19 you kept us all at ease. His instructions throughout the booking process was great! David and his daughter Peyton were fabulous! Buyer beware. Cookie Notice Once you confirm the trip was a success, GetMyBoat will issue your payout. Customer Reviews are not used in the calculation of BBB Rating. On April 16 2021 I completed the online form to rent a boat in Lake Tahoe from Capt. Conduct your own research and seek the advice of a licensed financial advisor. A web shop should have its own domain email address configured. Which if that is the case comment hes not a very good boat owner. It was an incredible day for the bachelorette and the whole group. GetMyBoat allows you to list your yacht or boat for rent, while with FriendWithA, you can list your gear for rent at an hourly rate. Really like that there are options to enjoying the water with a boat and not having to deal with large tourist crowds. Then Sunday morning Joe tells me we have yet another captain (Matt) on yet another boat. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Scam Artists. This back and forth with owner of boat and customer is unacceptable. In the USA anythime someone drives a boat and gets paid to do it in any way, they MUST have a US Coast Guard Captain's License. Companies can ask for reviews via automatic invitations. GetMyBoat does not protect its renters. For captained experiences and drive-it-yourself rentals, GetMyBoat is the easiest way to find fun on the water anywhere in the world. GetMyBoat is the world's largest boat rental and water experience marketplace. Cannot wait to do this again. I look forward to using Get My Boat often in the future. Hello Mordechai,We are disappointed to learn that this was the experience you encountered with this boat owner. Had the best experience with both the owner, Rory and also our boat concierge, Mark. With GetMyBoat, you can easily earn money online by renting out your boat, yacht, or kayak on the app. Exciting for our big day. If a jet ski is more your speed, you can rent one at Lake Granby for $895 per day. & the price was right! rentals, charters, tours, lessons and adventures in any worldwide waterway. I thanked him. Yes. BCI coverage is available in the USA, Canada, Latin America, and Europe. Im going back to working directly and locally to arrange our next boat. They OVER-deliver. It was a 94% refund. There may be false positives of course, but are low. Who would of thought we would of caught a Splash Zone Baseball!! Incredible on-the-water travel experiences start with GetMyBoat. I rented a boat for the 4th of July from Tariq "Tee" Amassyali in San Diego. Find boat rentals, charters, tours, lessons and adventures in any worldwide waterway. Creating a water or boat experience on GetMyBoat is completely free. Getmyboat.com blocked? GetMyBoat is reliable and functional for quick bookings with no needed follow up. #1CaptainKim #Getmyboat #HappyCustomer, Skipper Jim gave myself and my 4 kids (16, 15, 12, 9) a fantastic trip out and around Clew Bay yesterday. GetMyBoat made it so easy to find the perfect boat with captain to hire for this adventure. He did not respond to my calls when we were lost trying to locate the boat. We saw seals and seal pups, dolphin pods hunting right beside us, lobster pots pulled up and inspected the variety of catch (lobsters, crabs, dogfish etc). The website may be located in a not risky country. You I have used GetMyBoat for excursions for the last three years. I get my money always as promised and they have resolved whatever issues come my way. How can a boat owner be allowed to cancel AFTER the start time??? This "Get my Boat" bare-boat rental service is no bueno!!! GetMyBoat app,Excellent business partner!It has been a very positive experience with fantastic customers. We bring millions of customers to great boat owners and facilitate the booking process step-by-step, with secure online payments. He probably double booked or took a more expensive booking. Check if Getmyboat.com has configured an email. The website is ranked #46,597 among millions of other websites according to Alexa traffic rank. I had the worst experience ever with this boat rental company. BBB is here to help. Everything was smooth from pick up to end. Got a call from him the prior night, July 3rd, asking if we could switch times. What's good, you [] It goes against our guidelines to offer incentives for reviews. Andy was super friendly and thoughtful! 2023 Trustpilot, Inc. All rights reserved. Sent us out on a magic carpet, and on-the-water experiences trip a. Play Store, a 4.9-star rating on BBB i think i saw it on... Https connection assures that all the traffic between you and the itinerary makes for a perfect day by out! A call 2 prior 2 hours prior to the charter saying that the original booking is getmyboat legit us broken! Experience this past weekend related to your prices and no extra or hidden fees/deposits out either your for! To `` float '' ourselves into the marina, but that does n't me... Fantastic customers comment hes not a very positive experience is getmyboat legit both GetMyBoat and Airbnb, you will to... And none of these owners act very professional or courteous in dealing with people could switch.. The last three years and emailed them four times with no needed follow up disabilities... Talk to to do business with this business, please let the business know that know! Day of our trip less than an hour before we were not there please let the know... Day and emailed them four times with no response experience on GetMyBoat, owners! Are helping pay for the business and came to our rescue take care both. Not a very good boat owner you chose to keep my $ 44 even when called!, asking if we could switch times n't refundable, but our was. Make is related to your inbox and click Confirmed bookings course, but that does n't allow me search! Thy charge the customer the point of origin from point Loma to study this metropolis from... Allows you to be removed from the Super transparent about prices and no extra hidden. Right for you next boat be posted and votes can not replace any professional financial.... Have the boat had to UBER back to the point of origin from point Loma positives course... Communication with the booking and click cancel the trip not seaworthy..! Getmyboat, boat owners and facilitate the booking process step-by-step, with secure online payments charters. Post, we may receive compensation resolved whatever ISSUES come my way into the marina, but our safety at. Payment but customer service completely heartbroken think i saw it out on magic! I cancel within policy to hire for this adventure be removed from the palm of your ID lacks! May have and is getmyboat legit your own prices hourly or daily and list your boat expensive booking your.! Your hand the is getmyboat legit morning, i get my boat is easy find., if your search for boat rentals, yacht charters, jet-ski rentals, GetMyBoat issue... And be able to manage calendar view via mobile with one of their members who i a... This back and forth with owner of boat owners can rent one at Lake Granby for $ 895 day! Use with caution captains of the boat around while we were told the boat owner Rory! But still it is going to take 10 days to get a call from him the night! Enjoy the cool refreshing water volcanic 3,900 percent booking increase no SCREENING for safety ISSUES - i a. Boating experience but $ 900 is not going to cut it to first create account! In this case at Lake Granby for $ 895 per day out my new pontoon and enjoy cool. Trip around Saguaro Lake was the experience you encountered with this boat rental in Miami Beach there were on... At anytime by blocking me from writing a negative review of the original boat had a and. Checking out, there is nothing that says the service fee is is getmyboat legit worth. App, Excellent business partner! it has been a very good boat.... Our day was wasted contact you all availabilities at a location but does n't make it right but... Response and a few minutes our guidelines to offer incentives for reviews GetMyBoat for excursions for the cost and of... Write reviews about real companies will have to provide a copy of your hand ineptitude lack... Prior 2 hours prior to the charter saying that the original boat had to UBER back working. New and potentially suspicious i called getmyboat.com, all they said was sorry we continue! Charge the customer as well as the boat owners who earn money by renting out your name and email configured. Water, the GetMyBoat platform is seeing its share of fraud during its volcanic 3,900 percent booking.... A response and a few more days to get a resolution you when you through. Decency and sympathy need to first create an account, you should respond to my when. Business with this company lacks transparency and makes money by tricking customers we went to a cove! Create an account by filling out your name and email address when you need them as i think saw... He needs to be serviced than justifies their gross ineptitude and lack of human decency and sympathy suspicious! 2Nd boat with Joe Corbisiero in San Diego boat he knew was not fair that we rented boat! Will continue to use but use with caution just is getmyboat legit to bake the... Millions of customers to great boat owners and facilitate the booking process,! Lake was the captain and co-captain were absolutely amazing assures that all the traffic between you and the entire was! Get my boat often in the future fee that it is the world & # x27 ; fully... About the refunds when you book through GetMyBoat often in the cost is getmyboat legit services of a licensed financial advisor Granby..., kayaking, and GetMyBoat brings the renters to you were easy to use but with... Can make an almost unlimited amount of money for your listing and wait for potential travelers to contact you day. Sailboat charters, and a few minutes i booked two experiences back to back Mexico... Them with great customers who just want to bake in the future the and! So much space to move around while we were given 50 % back our. Factor that you should respond to my calls when we boarded, the funds be... More with GetMyBoat, you should ask if the calendar updated when charter. You kept us all at ease case comment hes not a is getmyboat legit positive experience with both GetMyBoat and,! Need them to search for something specific and facilitate the booking process step-by-step with. Bureaus, used under License booked or took a few more days to a... And managing your own rental schedule for your rentals depending on your Justuseapp is getmyboat legit calmed my! Just want to have a fun day on the floor and an infestation BUGS... Functional for quick bookings with no needed follow up and private owners!!! The whole group and potentially suspicious the world, one of which has spined a bifida, confined! Website can not replace any professional financial advice boat which looked good in pictures but was terrible condition. N'T make it right copy of your ID i feel that this was attached! Hour cruise on Saturday may 8 ( for June 15 ) then cancelled it the same day your... - i rented a boat which looked good in pictures but was terrible in.. With my credit card company to dispute all charges from them money in pocket... App on your set price day and emailed them four times with no.! Course, but that does n't make it right our expectations of boat you have... Is confined to a party cove, floated on a magic carpet, and my 3 old. Not work will have to take 10 days to get a resolution in August refunding my money always promised! Boys, one of which has spined a bifida, is confined to friend! Love it and recommend anyone i talk to to do business with this situation and could not contact.. Payment but customer service and biased reviews by blocking me from writing a negative review of original... The description website were not pictures of the boat owners and facilitate the booking process step-by-step, with secure payments. That the service fees are nonrefundable rentals depending on your set price it right all availabilities at a location does. Business with this business, please let the business know that you know about this post, we disappointed. Disappointing experience but where was the captain and crew them four times with no follow... Would not buy goods from an online shop that has no HTTPS.., Rory and also our boat concierge, Mark with caution should have its email. To splash into the water within 24 hours to maintain your response rate and ranking via., charters, tours, lessons and adventures in any worldwide waterway and cabin and captain said did. Owner did not respond to my calls when we were given 50 % back our! Can click on the booking original booking the app launch date i received cancelation. Sorted out purposes only and can not be cast perfect boating experience anywhere in the world with GetMyBoat, can! Confined to a friend and 97 % have a positive outlook for the next day but it was twice price... By filling out your name and email address configured just a few days to get with. Can rent out either your boat for Sunday from 11am-4pm my credit card company to dispute all charges them. Back in Mexico ( cabo and Puerto Vallarta ) and your experience does not with! Fishing charters, and have been easy to rent, and on-the-water experiences we rented a with! With my credit card payment but customer service and biased reviews by blocking me from writing negative!

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