Turn OFF 2.4 MHz WiFi Band. However, WD also revealed something that wasn't obvious elsewhere: During the copy process, the Wireless Pro is doing an analysis on the card to first copy only what's new since the card was last inserted, and to perform a bit-by-bit comparison to verify the data being copied to the drive. (In both cases, it took the better part of a minute to start up the file.) If so, disconnect MPWP from USB of computer and press power.button until wireless LED is on and power LED blinks. Flip it over and on the underside you'll find four rubber feet as well as another sticker with more details about the My Passport Wireless Pro including the serial number and the MAC address. Our Brands for Business Products By Category But what good is a file transfer if it takes too long, or you can't easily view and confirm that everything successfully transferred? Drivers for external drives are provided by the Windows or macOS Operating System (OS) being used and are installed when an external drive is connected to the computer. Once connected you connect your computer, mobile device etc to the home network signal and NOT the MPWP signal. For additional assistance with driver issues please see Answer ID 13977: How to Install WD Drivers for Windows and macOS on External Drives. Using a web browser, open the My Passport Wireless Pro dashboard. Find out more about how we test. The solution, for many folks, might just be a much simpler one: Buy (and carry) more flash cards. To learn more about this, visit Western Digital Product Lifecycle Support Policy. Designed to work seamlessly with mobile devices, and an SD card reader built-in, you get an all-in-one drive to streamline your workflow. {{inventory.prices.list.amountFormatted}} It took deleting the app and reinstalling it to nix that action. are idle or just used for everyday processing. I even tried accessing the dashboard manually using the 192.168.60.1 IP address, however under the WIFI option, it does not provide the available network listings to select from. Ive downloaded manually ages ago, I cant remember seeing anything about restoring the drive to factory after formatting the drive ? quicker, had this information been included in the responses?? - Copy the MyPassportWirelessGen2_x.bin file into the "update" folder. 2023 Western Digital Corporation or its affiliates. In that same vein, it stands 0.9 inch tallin other words, thicker than today's typically slim portable hard drives. Update the Firmware if an update is available. Source: Ontrack data for calendar year 2022. The device provides an excellent battery life (at least on paper), sterling flexibility, impressive connectivity options and a better all-round design than the non-Pro version. Not accessing the Dashboard can increase performance of the unit in NAS Wi-Fi mode, by decreasing calls to the Apache Web Server. At DPI Inc., we seek to exceed your expectations as we bring you the latest in technology and features. You've come to the right place. And with it come some improvements, as well as some stumbles. Cosair K100 optical mechanical keyboard, M65 rgb Elite mouse, MM700 rgb desk mat, Virtuoso . their PC. I populated my entire MPW with media files via USB when first setting it up. A 5GHz 802.11ac band provides faster performance to compatible wireless AC devices, while a 2.4GHz 802.11n signal provides improved long-range performance for both wireless AC and N devices. The drive came with a 12.24W (5.1V/2.4A) power supply unit and interchangeable plugs for UK, EU and US markets. Yes, the mpwp is made to reconnect back to the home wifi, and there are other reasons why it may not, other than defective, and i went over some of those reasons. Compatible with both Android and Apple operating systems the My Passport Wireless Pro lets you share information, photos and documents with up to eight devices without worrying about wires. All Rights Reserved. The My Passport Wireless Pro unit comes with a 12.24W adapter (5.1V @ 2.4A). That's better than the drives we tested last year and likely to be due to the higher platter density which allows more bytes to be crammed in per unit volume/area. network. How to Free Up Space on Your iPhone or iPad, How to Save Money on Your Cell Phone Bill, How to Convert YouTube Videos to MP3 Files, How to Record the Screen on Your Windows PC or Mac, Read Our Western Digital My Book Duo (8TB) Review, The Best External Hard Drives and SSDs for Mac in 2023, What to Do When Your External Hard Drive Won't Show Up. The My Passport Wireless Pro reminded us of an external DVD player or the Voyo V3 mini PC. Reformatting to NTFS (Windows) or HSF+ (macOS) before adding content can result in better file system resiliency.For more details on how to format a drive, please reference Answer ID 3865 How to partition and format a WD drive on Windows and macOS, Turning off media servers reduces the amount of CPU and memory being used on the My Passport Wireless device. The My Passport Wireless Pro uses a 15mm tall, 2.5-inch hard disk drive with a 3TB capacity (in our review model) from the WD Blue family. While there I may use it from iOS things to play music and videos. 2X 2TB samsung 980 pro. Please select your product family: My Cloud Home My Cloud My Cloud DL My Cloud EX My Cloud PR My Passport Wireless How to set up your My Cloud Home How to upload content from your mobile phone How to centralize all your content The My Passport Wireless Pro comes in 2TB and 3TB storage capacities, making it perfect for storing 4K video, photos, documents, and more. I use my MPW as a media file server for iPads and iPhones when we travel. If there is a new update, you will see a pop up confirming to upgrade your firmware. My Cloud EX2100. What is noticeably different is the drive's weight. The SD-card reader in the Wireless Pro supports read speeds of up to 75MB per second and write speeds of 65MB per second, according to WD, depending upon the card used. Images viewed through the app still lacked the clarity and detail of images viewed directly on a PC or via an alternate app. Follow the steps below to reduce the amount of CPU, memory and disk activity on the My Passport Wireless Pro and SSD. It may be just a few moments, or a few hours. Click Ok. Actual Price {{inventory.prices.list.amountFormatted}}, {{inventory.prices.sale.amountFormatted}} On PCMark 7's Secondary Storage Test, the Wireless Pro fell to third, scoring 1,490 to the Seagate's 1,588 and the Corsair's 1,752. Wi-Fi LED off and Power/Battery Status LED blinking white, To turn on from standby, momentarily push until lights start blinking. Extract the contents of the zip file to a location on your Mac computer. Its a radically different design and it can be argued that it has an improved set of features, with a lot of lessons learned from the first-generation wireless hard drive. Oops! USB 2.0 also provides added compatibility, so youre able to charge your favorite USB devices. My Passport Wireless app is now in the Limited Updates phase. We also observed a sharp, difficult to describe, sound that occurred frequently when switching Wi-Fi on and off; outside of that, the My Passport Wireless Pro was quiet. So for the target audience (photographers and videographers), the My Passport Wireless Pro is a great, if not perfect, match. Power For Your Mobile Devices IP address changed from 192.168.60.1 to the group assigned to Weve partnered with Ontrack to provide protection for routine and extreme data loss scenarios such as drive failure, viruses, and software issues. 1.) For example, when we first signed in and got connected, the app prompted us to automatically back up our entire iPhone. Think about it it's about the same size as a DVD disk with dimensions of 125 x 125 x 22mm, and it weighs 450g. Yes, the point of the drive is as a wireless drivebut at some point there will be a PC connection. But neither that folder, nor the dozen artist folders we transferred, were recognized in that tab, nor were any of the songs residing outside of those folders. The Web Dashboard has some other cool advanced features, like turning on SSH and FTP access, as well as a feature called Drive Lock. Drive Lock is particularly cool because itll deactivate the USB 3.0 port functionalityso if your drive is lost or stolen, the person who finds it cant just plug it into a PC and access all your stuff. Plex can do a pleasing job with organizing and serving your media, but the inherent limitations of Plex underscore why the My Cloud app becomes so important for the overall usability of the Wireless Pro. When we did play music, it streamed without hiccups. Going It Please select a Method from the table above to display that method's instructions. As for accessing the drive via a PC? NSW 2059. The button at right turns the drive on and off. We did manage to connect to the drive using the free My Cloud application on an Android phone. Prior to connecting the MPW, all devices connected to my router Using a web browser, open the My Passport Wireless Pro dashboard. (There's an Android app version of the app, as well.) You only connect to the MPW signal when away from home network. - Turn ON the My Passport Wireless Pro. Some video files may not playback smoothly regardless of the Configuration. One thing we noted when testing the device is that it vibrates a fair bit. It's large, but not unwieldy. / {{inventory.prices.sale.billingPlanName}}, {{customPromotionInfo.ctaLabel}} * If your product is not listed above, please visit the product page. Sign up for Lab Report to get the latest reviews and top product advice delivered right to your inbox. Connect My Passport Wireless Pro to the Adobe Creative Cloud through the My Cloud mobile app to quickly get photos and videos from your camera, to your drive, and into the Creative Cloud. The only reason I can see for this, is that instead of connecting like my MyBookLive, by cable, through the router and then to the Windows Network, the MyPassport connects directly to the Windows network and then to the router for internet access. connection to my home wifi was made. Right? That's especially true considering how inexpensive flash media has become these days. Stream Up to 8 HD Videos Simultaneously Go to your web browser (i.e. In addition, as we mentioned, the drive now has a USB 2.0 host port. my laptop connected to the router by wireless, I figured the My MPW is off and in my travel case for a short trip we will make this week. These files ranged in size from to 2MB to 8MB. It took multiple attempts, but we finally got connected via our iPhone 6S Plus. I suggested several months ago this function in the My cloud app and someone from WD said that it could be a good option for the new app version. After connecting the MPW, This article explains what is a My Passport Wireless and My Passport Wireless Pro device. After the My Passport Wireless Pro boot up, the disk LED will start flashing while the update is happening. 1. The LaCie scored 114.2MB per second on sequential read, and 113.1MB per second on sequential write, to the Wireless Pro's 112.3MB read and 111.6MB write. {{formatPrice(inventory.prices.list.amount, inventory.prices.list.currency)}}, {{formatPrice(inventory.prices.sale.amount, inventory.prices.sale.currency)}}, {{customPromotionInfo.ctaLabel}} The conclusion we have to draw: Your streaming mileage will vary depending on the specific devices you connect to the drive, the video-file types and their resolution/bit rate, and the combination of mobile devices you try to connect. When you turn your MPW back on while off network, do the 2-button reset (per the user manual) for System Only and start setup as it was first out of box. Using an integrated 6,400 mAh power bank, you get the perfect travel partner to keep your devices running. The Passport Wireless Pro power output on the USB port changes when the Passport's NAS mode is active (drive is powered on and WiFi is active). 2. That's unclear, since both the Seagate and the Wireless Pro claim 10 hours of battery life, though we don't have the spec on the Seagate's battery. not change connections while sitting idle and should stay Further to my communication below, regarding the From there you can change a number of parameters including what happens when you insert a USB stick (or a DSLR camera or another external hard drive) or an SD card. It will show how it works, as well as looking in the dashboard itself. You can navigate to it from Control Panel>Programs and Features or just search from Start Menu. Blinking red in one long (3 sec) and 3 short blinks. Formatted for ExFAT, My Passport Wireless Pro eliminates the need for any reformatting. We had to go manually to Plex's site, sign up for the service with an e-mail address, and then download the software. Even worse: The search mechanism under the Music tab didn't even find files that had an artist's name in them. If you click an affiliate link and buy a product or service, we may be paid a fee by that merchant. Once the update is complete, the My Passport Wireless Pro will automatically reboot and the LED will return to the normal ON state. The topic-specific tabs we had more difficulty with, but as is typical for wireless drives in the iOS universe, we did everything via the app. Your inbox, when we travel and macOS on External Drives connected you connect your computer, mobile device to... Return to the normal on state the MPW, this article explains is. It stands 0.9 inch tallin other words, thicker than today 's typically slim portable hard.! Clarity and detail of images viewed through the app prompted us to automatically up! 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