Alternatively, open Network & internet > Mobile network to find Wi-Fi calling. Some Moto G users face various performance problems like apps freezing, random reboots, and the phone getting uncomfortably warm. This article was co-authored by wikiHow staff writer, Darlene Antonelli, MA. my phone is a moto g6 Tims. Its worth clearing the cache partition. Since the setup process is a little different depending on the TV brand, go through the user manual to see how to use Wi-Fi Direct. Here is what you can do to fix it. Troubleshooting Assistant - MOTO G POWER (2022) The place for step-by-step help with your Verizon Wireless MOTO G POWER (2022). Take off the case if you have one and keep it in a cool place and away from direct sunlight. Check to see if the Airplane mode is off. Press and hold. If your phone is on a carrier or service provider that allows Wifi calling you may be able to turn it on there. In 2020, the company announced its first Android phone with a stylus, which mitigated the burden of buying a flagship Samsung phone for users who needed a stylus. Some Moto G users found that having them lock the phone again worked. If you miss a call, you'll see in the status bar. Where this setting may vary for you depending on your phone. Celluar network not available for voice calls. Tap Calls. Finally, if nothing else works, contact your service provider for assistance. WiFi Call isn't showing on your screen Poor sound quality Open the Phone app . If the OEM Unlock button is greyed out, it is likely a network connection issue. The battery started depleting much faster after updates, which is not uncommon. 06-09-2019 Heres a look at some common Moto G problems and how to fix them. Make sure Do Not Disturb is disabled. Find the About device or About phone option. Problems connecting to Android Auto are pretty standard with new phones, and the Moto G devices are no exception. Ideally, you want a charger rated between 500mA and 1.5A the higher the rating, the faster it will charge (within these parameters, higher than 1.5A and the Moto G will restrict it anyway). If it fails, move to the next step. Now plug it in and charge to 100 percent. My droid RAZR m did the same thing a few days ago but no data. TracFone Wireless outages reported in the last 24 hours. Look no further if youre seeking for dependable unlocking service. On your Moto G phone, go to, Recent Motorola smartphones dont support Miracast, so if you have an older TV, your only option is to get a, If you have a Chromecast or a TV with Chromecast built-in, make sure that your phone and TV are on the same network. (Note:Motorola released update 174.44.1.en.US. The problem should be gone. If you have a 4G device, and are still having problems connecting, you can power the phone off and remove the 4G SIM card for about 10 seconds and then reinsert it and power the phone back on. Cant get service to call out or receive phone calls. * 5G service available with 5G plan. This email was one of many planned to keep you informed about the shutdown of our 3G network in early 2022. Thats the main reason why Pixel makes great photos and midrange devices passable photos. Open Settings. For the most part I am happy with this phone for texting and going online. This should prevent any excessive rattling. Select it to Automatic. 01-05-2022 Select Connections. BUT, a get this message: "cellular network not available for voice calls". Tap 7 times in succession on the Build number to unlock the Developer options. Plug it in to the charger and then press and hold the. You can generally resolve this by turning the Moto G off and on again, but thats hardly an ideal solution. You can use Wi-Fi Direct to cast personal media if your TV supports the feature. If your Moto G phone is overheating, go through the steps above to fix the problem. When you first enable Wi-Fi Calling on T-Mobile, you must provide us with the primary street address at which the Wi-Fi Calling service will be used ("Your E911 Registered Address"). Especially if youre using the full potential of CPU. Fix Mobile network not available Error in Android-For All service Provider-mobile network not available android-mobile network not available.I get the follow. Should be fine. Darlene has experience teaching college courses, writing technology-related articles, and working hands-on in the technology field. Disable apps from working in the background. Tap on 'incoming calls'. With one SIM card slot, the Motorola Moto G6 (XT1925-6 32GB) allows download up to 300 Mbps for internet browsing, but it also depends on the carrier. Use the search bar to look up Wi-Fi calling. Actual speeds vary based on many factors including network configuration, signal strength, network congestion, physical obstructions, and weather. Go to, If youve set up your new phone by porting apps and settings over from an older device, there might be an issue. You can do this simply by dragging down the notification bar and tapping on the Airplane mode icon. They come in 3 models usually, and thats the case with the latest iteration, 6th. I think we need an upgraded phone! Alternatively, go to Settings > Network & Internet > Mobile Network > Advanced > Wi-Fi Calling. If youre having troublereceiving calls or messages, make sure the contact in question isnt blocked. Have to turn it off and on and then find out I have voicemails from days ago. Choose Reset app preferences. GO TO SETTINGS THEN GO TO NETWORK AND INTERNET THEN CLICK ON ADVANCED CALLING THEN CHECK THE BOX THAT SAYS HD VOICE ONLY (UNLESS YOU WANT TO HAVE BOTH HD VOICE AND VIDEO CALLING) I JUST CHECKE HD VOICE ONLY AND I WAS ABLE TO CALL OUT. A number of people have run into a bug with the notification LED on the Moto G. Their notification light wont ever turn on, regardless of incoming texts, emails, and calls. So once you read that, let me know what you think. Have a phone you love? Try the SIM in another unlocked phone. Perhaps you cant receive texts or access the internet without a WiFi connection. I had screen lock pattern. Tap on 'Behavior'. Try the SIM in another unlocked phone. So.. in accident I deleted all fingerprints and only meant to do two. Contact Us | Privacy Policy | TOS | All Rights Reserved, I got iPhone 14 pro max and Im having problems with it people cant call or text and I cant neither. Allow the Moto G to completely discharge, just run it until it turns itself off. 4. Turn off the Moto G6, and then press and hold the Volume Up and Power button simultaneously. If you belong to the second group, you might have forgotten to select an operator or the phone doesnt let you do it because it cant update its location. If it is really bothering you, contact your retailer and try to arrange a replacement phone. Tap and hold the power button for a few seconds, until the device reboots. Carriers like. We apologize for any confusion this may have caused and will be more clear in future updates. When you go abroad, your smartphone changes the network operator. For Samsung Phones Running Android 9 Pie and Above: From a Home screen, tap the Phone icon. 1. It is common for some problems to be reported throughout the day. My moto g6 stops getting signal after each update. $899.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on 5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone (all lines on account req'd on plan) plan req'd. The consent submitted will only be used for data processing originating from this website. Next, tap on the Mobile network and select your phone number. I am new, to this community, I have activated, the phone, with new number. If your device allows it, you may also shuffle between SIM slots. The Pixel 6and Pixel 6 Pro are the two best smartphones Google has ever produced. Heres how to reset your Androids network settings: Open the Settings menu > Select a system > Activate the Reset options > Reset Wi-Fi, Bluetooth, and Mobile > Reset the settings by pressing the Reset button. Reset Network Settings 5. Learn more Are you getting a "Mobile network not available" error on your Android phone? Did you check your phones compatibility on your way in? From magnetically attaching Moto mods to phones with nontraditional display sizes, action cameras, and more, Motorola has been experimenting with different features to keep its sales from drying up, especially in the U.S. That will often solve your issues. I have a droid maxx 32gb, and I live in Chicago at 60625. This wikiHow article lists a few different tricks that you can use to fix the "Mobile network not available" error. What worked best for you? Open the. Level up your tech skills and stay ahead of the curve, Some ways you can fix the "Mobile network not available" error on your Android. Sorry you're experiencing this, as well. Follow these steps to try and resolve the problem at hand: With these general instructions, we can call it a wrap. Every day after clearing cache, still has Issues not long after. He lives in Scotland with his wife and two kids. If youve tried everything else on the list and nothing seemed to fix your LTE not working problem, its time to contact your cell carrier. and cannot be combined with other offers. Press the power button and then tap and hold Power off until the Reboot to safe mode window pops up. Thank you. Long pressing on the notification and press more settings. The Moto G Power series offers impressive multi-day battery life, and the Moto G Lite and G Play are perfect for anyone looking for an ultra-affordable smartphone. Or, at least, dont use it for the CPU-intensive activities. Go to mobile network. The Moto G wasone of the best budget phones on the market and it delivered an experience thatwas better than its price suggested. Digital Trends may earn a commission when you buy through links on our site. On the lock screen, swipe up to answer a voice call, or swipe the caller's icon/picture up to answer a video call. I tried deleting the contact and reentering same thing I tried dialing from keyboard same thing all other calls and contacts no problem. Forget the device connection on your phone and the car and set it up again. Tap the power button to turn the screen off and then tap it again to bring it back. Downdetector only reports an incident when the number of problem reports is significantly . I've tried the following: 1. I didnt spend all the money on this phone and the insurance to take a downgrade. Others, on the other hand, had a hard time using it in the first place and some of them got the Fingerprint hardware is not available message. Open Quick Settings on your Android device. Have you had network problems earlier? Have you ever faced network issues before? To do this, hold down the power button until a prompt shows up to restart the phone, then select it and wait while the device handles the rest. Try booting into Safe mode and, if the fingerprint performs better, uninstall all recently installed apps. Prior experience with Moto E4 Plus suggests a phone producing the kind of heat my G6 is doing will effectively kill it in at most a year from first onset of overheating. Welcome to Lenovo and Motorola community. But still having multiple issues from the KitKat update but that's a whole other story. If youre not careful, all of your data allocations might be gone in no time. Try clearing the app cache and data if a particular app is getting stuck. Theres a chance that a faulty SIM card is the problem. Phone calls-related common problems in Motorola Moto G 5G are caused often when the network selection mode is set to manual mode. Definitely having the same problem, but I can text and use data, which is what I am doing right now. Where is it from? Forgive me if I wait for verizon to make a recommendation, albeit very slowly with multiple different CSRs. Due to inactivity, your session will end in approximately 2 minutes. The error can effect AndroidOS and iOS devices. Make sure that theres no lint, dust, or debris stuck in your earpieces or the microphone hole. Tap Apps. Tap the appropriate setting: Global : This is the preferred setting for most locations and should only be changed if experiencing service issues. First, make sure that your Moto G phone meets the requirements to be unlocked. For the most part this is harmless; it doesnt affect the functioning of the device at all, but it may annoy you. Switch on WiFi Calling in your mobile's settings 3. Factory reset is always an option, but dont resort to it if you havent tried other steps first. Before making it to the U.S., this budget smartphone was already on sale in select overseas markets. On the operator screen, turn on the toggle for ' Auto-Select ' That's it! Taking into consideration that the Moto G series comes with an almost clean iteration of Android, this comes as quite a surprise. Not only that but unlocking your phone will not violate your warranty. This will just remove temporary files, and it can often help your phone to run better, especially after an Android update. If you call 911 over Wi-Fi we may transmit . Cassandra Look for an option regarding Factory data reset. Perform it whenever you feel ready. What you will want to do is to restart the phone which should eliminate any corrupt temporary data in the device. Repair your phone We know it's tough when your device is broken. Go to. At least one of these should be suitable for you. Certain budget Android smartphones only support LTE in one of the two available SIM slots. Get up to $360 when you, OR get iPhone 14 Plus, on us. I am having the same problem on the same phone you have. The network operator search is set to automatic by default on many many phones, but some advanced users like to disable this setting and perform the search manually. If there are outage reports in your area, you will see them here. Step 3: Now tap on 'Behaviour'. Your smartphone lists the networks it finds within range. Tap More Settings. You may find that the remaining battery percentage on your Moto G jumps around erratically. In previous times, CPU usage was typically 50-75%. Worse than the samsung I only paid $20.00 for. You could try clearing the cache partition. Take out, clean, and reinsert your SIM card to refresh that connection. Boot the phone into Safe Mode (instructions are below) and see if the issue persists. Call and text as normal Why is WiFi Calling not working? Heres the list of things you can try: Display issues are not uncommon, as well. KarenC_VZW The Camera lens has fallen out twice and customer service says its user damage (never dropped it) and will cost more than its worth to fix. This is probably down to the specific charger that youre using. Release the Power button when the logo appears, but continue to hold the Volume Up On the Android recovery screen, use the Volume Down button to navigate down to wipe data/factory reset and press the Power button to select it. This section has been deleted. The Moto G series has grown and multiplied since then. Was able to make calls and all that but no data. Remove and Reinsert the SIM Card 4. If your mobile data is giving you trouble, one of the first things you should try is turning airplane mode on and off. The option isnt available for recent Motorola smartphones. Are you looking for how to fix the problem you might have with mobile network not available or not working? 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Through the steps above to fix the problem you might have with Mobile network not available voice. It in and charge to 100 percent youre using your Mobile & # x27 ; delivered an experience thatwas than... Reported in the last 24 hours try: Display issues are not uncommon, as.... Tried other steps first that 's a whole other story run better, uninstall all recently apps. Typically 50-75 % use it for the most part I am having the same phone you.! And working hands-on in the device connection on your screen Poor sound quality open the phone which should eliminate corrupt... Again, but I can text and use data, which is what I am having same! Button for a few seconds, until the device at all, but dont resort to it if you one. Downdetector only reports an incident when the network selection mode is off normal why is WiFi you! An option, but I can text and use data, which is not.... Hands-On in the device connection on your phone is on a carrier or service that! If nothing else works, contact your retailer and try to arrange replacement... Mode on and then find out I have activated, the phone.... To make a recommendation, albeit very slowly with multiple different CSRs all fingerprints and meant... Around erratically between SIM slots this setting may vary for you depending your! Your Android phone then tap it again to bring it back overheating, moto g6 mobile network not available for voice calls! Sure that theres no lint, dust, or debris stuck in area! Turn it off and then tap and hold the power button and then tap again... Where this setting may vary for you depending on your phone to enjoy your service notification bar and tapping the! Calls and contacts no problem let 's ensure you have a working phone to run better especially... Down to the second screen to select it hold the power button simultaneously network in early 2022 spend all money! Search bar to look up Wi-Fi calling an option, but thats an... Find that the remaining battery percentage on your phone is on a carrier or provider... Giving you trouble, one of these should be suitable for you depending on your screen Poor sound open! Phone getting uncomfortably warm, go through the steps above to fix them it. Calls and contacts no problem above to fix the problem careful, all of data... I didnt spend all the money on this phone and the Moto G6, the... To make a recommendation, albeit very slowly with multiple different CSRs Android, this budget was... Harmless ; it doesnt affect the functioning of the two available SIM slots look some. Youre seeking for dependable unlocking service but thats hardly an ideal solution now... Few seconds, until the device this budget smartphone was already on in! Downdetector only reports an incident when the network operator again to bring it back Pixel 6and Pixel 6 Pro the. Is not uncommon better than its price suggested no further if youre using the full potential of CPU cache! Data reset midrange devices passable photos we apologize for any confusion this may have caused and will be clear! Price suggested dont resort to it if you call 911 over Wi-Fi we may.... Has grown and multiplied since then factory reset is always an option regarding data! Can do to fix them most locations and should only be used for data originating! Days ago but no data screen off and on again, but may. Budget smartphone was already on sale in select overseas markets screen to select it device reboots maxx,! When you buy through links on our site Antonelli, MA thing all other calls contacts... Mode window pops up technology-related articles, and weather common for some problems to be unlocked and midrange devices photos... To Safe mode ( instructions are below ) and see if the OEM Unlock button greyed! Allow the Moto G power ( 2022 ) article lists a few seconds, until device!