Bottom line: Brighthouse Financial stands out for offering life insurance with long-term care, but you cant buy any of its policies online. The cost of Brighthouse Financial life insurance products variesbased on the age and health of the policyholder and the coverage selected. Shield Level Annuities (Index-Linked Annuity), Variable Annuities with FlexChoice Access, Brighthouse SecureAdvantage 6-Year Fixed Index Annuity, Brighthouse SmartCare (Hybrid Life and Long-Term Care Insurance), Learn about Shield Level Pay Plus annuities, offering guaranteed income that lasts for life, Delaying Retirement Could Have Health and Financial Benefits, Brighthouse Financial has a storied history. True story. This may influence which products we review and write about (and where those products appear on the site), but it in no way affects our recommendations or advice, which are grounded in thousands of hours of research. Please check your most recent statement for product type and policy number, which may be referenced when you call. But no! Variable products are distributed by Brighthouse Securities, LLC (member FINRA). Use the left sidebar to navigate to specific sections of your contract. J.D. I believe Freena was her name. Scammers impersonate a trusted company to convince their targets into revealing or handing over sensitive information such as insurance, banking or login credentials. Trusted by over 2 million customers and with 2.5 million annuity contracts and life insurance policies in force, Brighthouse Financial is proud to be a FORTUNE 500 company and one of the largest providers of annuities and life insurance in the U.S. 2 We would like to show you a description here but the site won't allow us. These ratings are based on complaints to state regulators relative to a companys size, according to three years worth of data from the National Association of Insurance Commissioners. The best life insurance companies have fewer than the expected number of complaints. Annuities and life insurance are issued by, and product guarantees are solely the responsibility of, Brighthouse Life Insurance Company, Charlotte, NC 28277 and, in New York only, by Brighthouse Life Insurance Company of NY, New York, NY 10017 (Brighthouse Financial). Decide which, , if any, you want the policy to include. Term policies last a set number of years, while permanent policies typically last a lifetime. Her writing and analysis has been featured in The Washington Post, Forbes, Yahoo, Entrepreneur, Best Company and FT Advisor. ConsumerAffairs is not a government agency. They have the worst customer service I have ever seen. Find up-to-date information and guidance for common account and servicing issues. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. These businesses can add to earnings variability. are based on consumer experience, complaint index scores from the National Association of Insurance Commissioners for individual life insurance, and weighted averages of financial strength ratings, which indicate a companys ability to pay future claims. This influences which products we write about and where and how the product appears on a page. NerdWallet conducts its data analysis and reaches conclusions independently and without the endorsement of the NAIC. I think he was referring to the new accounts dept. Variable Funding Options Porfolio information for current annuity contract holders, including fund fact sheets and regulatory documents. The annual price and coverage amount stay level throughout the length of the policy. but dont mind answering health questions, confirm that the application process for each policy you're comparing aligns with that. FOR METLIFE SECURITIES INC. All Rights Reserved. At this point not sure they even exist. Get matched with an Authorized Partner. This indicates whether an insurer allows you to apply for and buy a policy completely online. NerdWallet examined complaints received by state insurance regulators and reported to the National Association of Insurance Commissioners in 2019-2021. Try adjusting your search criteria and filters to continue. By signing in, I agree to the Terms of Use, Structured Settlements Broker Resources (SBR), View prospectuses and performance reports, First MetLife Investors Insurance Company (now named Brighthouse Life Insurance Company of NY), MetLife Insurance Company USA (now named Brighthouse Life Insurance Company), Metropolitan Tower Life Insurance Company. View our milestones. Brighthouse also offers an indexed universal life policy called SmartCare. I explained the change of circumstance, thought I'd receive help regarding putting the account in my name, and never heard from them again. Yes, if you have a Financial Services Representative, it is the same person, and you may continue to reach out to him or her regarding your policy or contract. Couldn't help but I will transfer you. Online purchaseThis indicates whether the company offers a way to apply for and purchase policies entirely online. For servicing of in-force Brighthouse Financial Services contracts: www.brighthousefinancialpro.com. 20 out of 22 companies in J.D. Generally, clients must take required minimum distributions from their Individual Retirement Annuity (IRA) once they reach age 73 or at age 72 if they were born on or after July 1, 1949 through December 31, 1950. 1 Annuities and life insurance are issued by Brighthouse Life Insurance Company, Charlotte, NC 28277 and in New York, only by Brighthouse Life Insurance Company of NY, New York, NY 10017. These ratings are a guide, but we encourage you to shop around and compare several insurance quotes to find the best rate for you. All Rights Reserved. Brighthouse Financial is the brand name for Brighthouse Life Insurance Company, Brighthouse Life Insurance Company of NY, and New England Life Insurance Company. I am listed as a beneficiary on an annuity contract or life insurance policy. They told me my policy was "restricted." The scoring formula takes into account consumer experience, financial strength ratings and complaint data. Unsubscribe at any time. The Life segment consists of insurance products and services, including term, universal, whole and variable life Morgan Stanley Reaffirms Their Hold Rating on Brighthouse Financial (BHF), Brighthouse Financial price target lowered to $46 from $58 at Barclays, Brighthouse Financial price target lowered to $46 from $56 at Piper Sandler. Annuities Offers a hybrid life insurance and long-term care product. All financial products, shopping products and services are presented without warranty. Brighthouse offers no-medical-exam term life policies, with coverage amounts ranging from $100,000 to $2 million. Brighthouse Financial is an independent company that is no longer part of MetLife. Visit our Frequently Asked Questions or call Online Servicing Support at (888) 243-1974, Monday Friday, 8:30 a.m. 6:30 p.m. This scamming can happen via text, email or websites set up to look like the trusted company. Then suddenly I was not able see my policy on my account. Best Debt Consolidation Loans for Bad Credit, Personal Loans for 580 Credit Score or Lower, Personal Loans for 670 Credit Score or Lower. In contrast, MetLife focuses primarily on employee benefits. Steer clear of Brighthouse financial! My advisor tells him, no, it's 30 days from the delivery receipt of the actual policy being sent to the client. For servicing of in-force MetLife contracts: 1.877.638.3279. The company states its mission is to help clients achieve financial security, and it offers two core products: annuities and life insurance. 2 Customer count data is as of June 30, 2022. Variable products are distributed by Brighthouse Securities, LLC (member FINRA). Simply complete the necessary form and then mail or fax to the address indicated. What is going on?? Established by MetLife in 2017, Brighthouse Financial sells life insurance and annuities to individuals. My advisor has been in the business for 30+ years. A Division of NBCUniversal. Brighthouse Financial and its design are registered trademarks of Brighthouse Financial, Inc. and/or its affiliates. Call center wait times may be longer than usual during this transition period. NerdWallet conducts its data analysis and reaches conclusions independently and without the endorsement of the NAIC. is for short-term coverage needs, such as bridging a gap between jobs. The company does not sell its insurance online. Want to withdraw all of it, and never have any dealings with them again; even if it takes a lawyer to aid us - it's OUR money, and they're collecting interest from it. Ratios are determined separately for auto, home (including renters and condo) and life insurance. The paperwork puzzle they sent essentially had no solution. For this next activity or transaction, please select the firm relationship you are operating under. Calculate. We believe everyone should be able to make financial decisions with confidence. Thank you, you have successfully subscribed to our newsletter! Global Business and Financial News, Stock Quotes, and Market Data and Analysis. Who can I contact about my annuity contract or life insurance policy from Brighthouse Financial? Brighthouse Financial and its design are registered trademarks of Brighthouse Financial, Inc. and/or its affiliates. NerdWallet Compare, Inc. NMLS ID# 1617539, NMLS Consumer Access|Licenses and Disclosures, California: California Finance Lender loans arranged pursuant to Department of Financial Protection and Innovation Finance Lenders License #60DBO-74812, Property and Casualty insurance services offered through NerdWallet Insurance Services, Inc. (CA resident license no. I called from the UK to Troy, MI to inform them my husband died; he had a sizeable annuity, and received a check per annum. Brighthouse is the worst of the worst! Use your Metlife username and password to login and access the information. Generally, clients must take required minimum distributions from their Individual Retirement Annuity (IRA) once they reach age 73 or at age 72 if they were born on or after July 1, 1949 through December 31, 1950. Performance reports and prospectuses for MetLife annuity and life products. Policies offeredTerm policies last a set number of years, while permanent policies typically last a lifetime. These are some of the factors we take into account: Policies offered. 2023 MetLife Services and Solutions, LLC. How do I know I can trust these reviews about Brighthouse Financial? Calculate how much life insurance you need and how long you want the coverage to last. You may have seen recent news coverage of customers of financial services companies falling victim to social engineering scams. Clients should seek advice from a qualified tax professional for complete details. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. This indicates whether the company offers a hybrid life insurance able see my was. Him, no, it 's 30 days from the delivery receipt of the policy to include restricted ''. From $ 100,000 to $ 2 million no, it 's 30 days from the receipt. Indexed universal life policy called SmartCare online servicing Support at ( 888 ) 243-1974, Friday... 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